Refund and Return Policy
Effective Date: 29 September 2022
Thank you for choosing Pregrad for your online learning needs. We are committed to providing high-quality training and opportunities to help you achieve your educational and career goals. Please take a moment to review our refund and return policy outlined below.
1. Non-Refundable Fee:
All fees paid for our live and recorded courses are non-refundable. Once you have made a payment for a course, it is considered final and cannot be refunded. This policy is in place to maintain the quality and sustainability of our services and to ensure that our instructors and team can continue to provide valuable learning experiences to all our students.
2. Course Content Satisfaction:
We strive to offer courses that meet and exceed your expectations. If you find that the course content is not as described or if you encounter technical issues that hinder your learning experience, please contact our customer support team at email@example.com within 7 days of enrolling. We will make every effort to address your concerns and find a suitable solution.
3. Defective or Incomplete Content:
In the unlikely event that you encounter defective or incomplete course content, please notify us within 30 days of enrolling by contacting our customer support team at firstname.lastname@example.org. We will investigate the issue and, if verified, work to provide you with access to the corrected or missing content.
4. Internship/Job Opportunity Placement:
As part of our commitment to your success, we offer internship and job opportunity placement services. However, securing an internship or job is subject to various factors beyond our control, including your skills, performance, and market conditions. We do not guarantee internship or job placement upon course completion.
5. Technical Requirements:
It is your responsibility to ensure that your computer and internet connection meet the technical requirements necessary to access our courses effectively. We cannot provide refunds due to technical limitations on your end.
6. Cancellation of Courses:
In the unlikely event that Pregrad needs to cancel a course, you will be notified promptly, and a full refund will be issued for the course fee.
7. Contact Us:
If you have any questions or concerns regarding our refund and return policy, please don’t hesitate to contact our customer support team at email@example.com.
Please note that by enrolling in a course with Pregrad, you agree to abide by the terms and conditions outlined in this refund and return policy.
We appreciate your trust in Pregrad as your online learning partner and look forward to helping you achieve your educational and career goals.
Why no refunds?
We understand that sometimes things change and that students may need to change their minds about their educational goals. However, we believe that our mentorship programs offer a valuable learning experience that can help students to achieve their goals. We also believe that it is important for students to be able to explore different options and find the program that is right for them.
For these reasons, we do not offer refunds for our mentorship programs. However, we are happy to help students find the right program for their needs. If you have any questions, please contact us at firstname.lastname@example.org
What if I change my mind?
If you change your mind after registering for a mentorship program, you can still opt for a different program. We understand that sometimes things change, and we want to make sure that our students are happy with their choice.
What if I have other questions about the continuation of the program or want to discontinue after registration?
If you have any questions about the continuation of the program or want to discontinue after registration, please contact us at email@example.com or +91 9971300194. We will be happy to answer your questions and help you make the best decision for your needs.